MTN Launches AI Chatbot for its Mobile Money (MoMo) Service

Few days ago, MTN launched its first Artificial Intelligence (AI) chat bot service for its Mobile Money (MoMo) platform.

MTN MoMo AI chatbot is Africa's first artificial intelligence chatbot service. It first appearance was in Cote d’Ivoire in May 2019 and now, it will be rolling out across MTN’s MoMo footprint in the next few months.

The aim of this AI chatbot is to get customers engaged in


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